Turkish customer success story: Epoxy resin products help the terminal epoxy flooring and coatings industry
With the rapid development of the Turkish epoxy flooring and coatings market, customers' demand for high-performance epoxy resins continues to increase. With high-quality products and professional services, our company has successfully established a long-term partnership with a Turkish end customer. Since the first cooperation, the customer has purchased three cabinets of epoxy resin products in succession, and the cooperation between the two parties has become increasingly solid.
Customer Background
Turkish customers are mainly facing manufacturing plants, storage facilities, parking lots and other fields, and have extremely high requirements for the wear resistance, chemical corrosion resistance and construction convenience of the products.
Customer needs and challenges
1. High-performance products: Customers need an epoxy resin with excellent adhesion and chemical corrosion resistance to meet the high standards of industrial flooring.
2. Stable supply ca
pacity: With the increase in order volume, customers have clear requirements for the stability of the supply chain and timely delivery.
3. Customized service: Customers hope to obtain professional technical support to help them adjust the formula according to their needs in different projects.
Solution
In response to customer needs and challenges, we provide epoxy resin products designed specifically for the flooring and coatings industries, and combined with our technical support and supply chain management advantages, we have developed the following solutions for customers:
- Product advantages: Our epoxy resin has excellent adhesion, chemical corrosion resistance and UV resistance, which is very suitable for industrial flooring and various anti-corrosion coatings.
- Stable supply: By optimizing inventory management and logistics arrangements, we ensure the continuous supply of products, provide customers with a stable supply, and meet their growing order needs.
- Technical support: We provide customers with detailed product usage guidance and adjust the formula according to customer feedback to help them achieve the best construction effect in different environments and projects.
Cooperation results
Under the close cooperation between the two parties, the Turkish customer highly recognized the quality and service of our products. So far, the customer has completed the purchase of the third cabinet and plans to expand the order scale in the future.
The customer said: "East Chemical's epoxy resin products not only have excellent performance, but also have very good supply chain management, which can respond to our needs in a timely manner. After many cooperations, we have full trust in East Chemical and look forward to more cooperation opportunities in the future."
We will continue to optimize product quality and supply chain management, actively respond to customer feedback and needs, and provide high-quality epoxy resin solutions for the coatings and flooring industries in Turkey and even the world. Through in-depth cooperation with customers, we hope to achieve win-win results in more projects and help customers improve their market competitiveness.