Promote large-scale cooperation for PCE powder through professional communication and quality assurance
In the field of chemical product sales, building trust and establishing cooperative relationships with customers is crucial. When communicating with customers about pce powder product cooperation, customers have many concerns. Continuously output valuable information through in-depth communication, ultimately leading to happy cooperation with customers. The following are the solutions during our service process:
1. Confirm needs: Communicate in depth with customers to understand the specific needs and concerns of end users.
2. Quality assurance: Our chemical raw materials have not only passed ISO 9001 quality management system certification, but also undergone strict testing by SGS to ensure that each batch of products meets international standards and customer expectations.
3. Price concessions: Pay attention to the price trend of product raw materials to help analyze the most suitable purchasing stage
4. Arrange visits: Customers are welcome to come to China to visit and inspect the factory, and strengthen face-to-face communication, thereby not only ensuring personalized services but also enhancing mutual trust.
5. Offer alternatives: Suggest ways to provide samples in a more economical way, such as reducing testing costs for customers by reducing packaging or shipping charges.
6. Confirm delivery details: Agree with the customer on delivery time, location and logistics method.
7. After-sales service: collect customer suggestions and continuously improve our products and services
After a series of communication and strategic adjustments, the customer recognized the company's professionalism and product quality. In the end, the customer agreed to skip the small batch testing of PCE powder, directly purchase large quantities, and confirm the order. The company also promised price support and arranged a visit to Shenyang, further consolidating the cooperative relationship between the two parties. In addition, customers are satisfied with the SGS test report, which increases their confidence in the quality of pce powder.